Job Requirements

• Bachelor's degree in business administration, management or any related field.
• Minimum 4-6 years of relevant experience.

Job Summary
As an HR Officer you will play a pivotal role in managing and overseeing various human resources functions within an organization. You will be responsible for implementing HR policies, procedures, and initiatives while providing strategic guidance to the HR team. Your role will involve handling key areas such as recruitment, employee relations, performance management, training and development, and HR administration. The successful candidate will demonstrate strong leadership skills, a comprehensive understanding of HR best practices, and the ability to drive positive change within the organization.

Job Responsibilities

• Recruitment and Talent Acquisition: Lead and supervise the recruitment and selection process, ensuring the identification of top talent for the organization. Collaborate with hiring managers to determine staffing needs, develop job descriptions, and implement effective sourcing strategies. Conduct interviews, assess candidates, and make recommendations for hiring decisions. Oversee the onboarding process for new employees.
• Employee Relations and Conflict Resolution: Serve as a trusted advisor to employees and management on employee relations matters. Handle complex employee issues, including performance management, disciplinary actions, grievances, and investigations. Mediate and resolve conflicts to maintain a positive and productive work environment. Provide guidance on employee policies, procedures, and compliance with employment laws and regulations.
• Performance Management: Develop and implement performance management programs and processes, including goal setting, performance evaluations, and performance improvement plans. Train managers on effective performance management techniques and provide guidance on handling performance-related issues. Monitor and analyze performance metrics to identify trends and recommend improvements.
• Training and Development: Identify training and development needs within the organization and design and deliver training programs to enhance employee skills and knowledge. Collaborate with managers to create individual development plans for employees and support career progression. Stay updated with industry trends and best practices in learning and development.
• HR Policies and Compliance: Ensure the organization's HR policies, procedures, and practices are in compliance with applicable employment laws and regulations. Regularly review and update HR policies to align with best practices and mitigate legal risks. Develop and implement employee handbook and HR-related communications. Conduct audits to ensure HR data accuracy and maintain employee records and HRIS systems.
• HR Administration: Oversee HR administrative functions, including HRIS management, benefits administration, leave management, and employee data maintenance. Ensure timely and accurate processing of payroll, benefits enrolment, and related activities. Stay informed about changes in labor laws and regulations and ensure compliance.
• Employee Engagement and Culture: Develop and implement initiatives to foster employee engagement, satisfaction, and a positive company culture. Organize employee recognition programs, team-building activities, and employee surveys. Collaborate with management to address employee feedback and implement improvement strategies.
• HR Reporting and Analytics: Generate HR reports and metrics to provide insights and support data-driven decision-making. Analyse HR data, including turnover rates, recruitment metrics, and employee demographics, to identify trends and propose solutions.
• appointment for concerned approval.
• Ensuring that all new employees go through a proper induction program prior to commencing required duties & responsibilities with a power point orientation demonstrating basic rules and regulations, highlighting important issues per Employee Handbook & Code of Conduct.
• Assisting in preparing monthly payroll in coordination with payroll & benefit department.
• Creating surveys to measure employee satisfaction and morale and distributing them to employees through various channels such as email, phone call prompts, or paper surveys.
• Reviewing survey results and helping management create action plans based on their findings.
• Evaluating the company’s culture and climate to determine if any changes need to be made in order to improve employee satisfaction.
• Helping managers develop plans to improve employee engagement through one-on-one meetings with employees, focus groups, workshops, or other methods.
• Coordinate with training team to provide training to employees on topics such as conflict resolution skills, time management techniques, and stress reduction techniques etc.
• Determining best ways to engage employees, such as through contests or recognition programs.
• Assisting in other HR related tasks when required.
• To perform all other related jobs as assigned by the Management from time to time.

Knowledge and Skills

• Proven experience as an HR Officer or similar role, with a focus on employee relations, recruitment, and performance management.
• Strong knowledge of employment laws, regulations, and HR best practices.
• Experience in designing and delivering training programs is a plus.
• Demonstrated leadership abilities and the capacity to supervise and mentor HR staff.
• Excellent interpersonal and communication skills, with the ability to build relationships and influence stakeholders at all levels.
• Strong problem-solving and conflict resolution skills.
• Ability to handle sensitive and confidential information with discretion and integrity.
• Proficiency in HRIS systems and MS Office applications.
• High attention to detail, organizational skills, and the ability to manage multiple priorities.
• Continuous learning mindset to stay updated with emerging HR trends and practices.

If you are ready to take the next step in your career, be part of a dynamic team, and contribute to the growth of a leading organization, we invite you to apply.

Job Types: Full-time, Permanent

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