- Identifying new business and developing long-term customer relationship.
- Provide proactive and consultative customer service to assigned Customers
- Organize and facilitate regular in-person service meetings with customers
- Meet desired targets
- Act as liaison between customer / Vendor and all internal departments; ensure all service request are addressed
- Develop new / renewal strategy for each customer, negotiate and present renewals to customers
- Demonstrate superior skills with effective presentation skills, professionalism and articulation of services, and value to customers
- Maintain timely and accurate documentation of customer interaction in account management database
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